Once upon a time, telecommunications was simple.
Of course – once upon a time it was so simple that it didn’t exist at all. But after the dawning of the telecommunications age, things did, in fact, remain relatively simple in the United States because of the essentially monopolistic nature of the business of providing telephone service to those Americans who had it. Now, however, of course, the situation is much more complicated.
Not only does there exist a multiplicity of companies competing with each other for the business and dollars of the consumer, but there is also a wide range of services that were not only unheard of but undreamed of only a few decades ago. This paper examines two of the major players in the current telecommunications game – AT&T and Verizon.
Before looking particularly at these companies, it may be useful to describe in general the state of the business of modern telecommunication. The industry as a whole is centered on the various problems involved in transmitting large volumes of information over long distances in such a way that the information does not suffer any loss of integrity due to noise or any other type of interference (Lehman & Weisman, 2000, p. 38). To the extent that different companies can serve this function for their customers they should be considered to be the best company for a consumer (or an investor) to choose.
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